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« Previous EntriesCustomer Experience #17: Core Competence - Partners in Your Customers’ Preferred Direction
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This is the concluding part of Michael Byrne’s series of 8 podcasts on the Core Competencies for Sales. In this episode, we discuss what it means to be at the pinnacle of Sales Competence: Partners, with your Customers, in their Preferred Directon.
The key to […]
Customer Experience #16: Core Competence - Solve Your Customer’s Problem
Monday, June 9th, 2008Customer Experience #15: Core Competence - Creating & Nurturing Connections between Stakeholders
Thursday, May 22nd, 2008Customer Experience #14: Core Competence - Having Relevant Conversations
Thursday, May 15th, 2008Customer Experience #13: Core Competence – Knowing What You Need to Know
Tuesday, May 6th, 2008Customer Experience #12: Core Competence - Being Familiar with the Customer’s Standard Operating Procedures
Thursday, April 17th, 2008Customer Experience #11: Core Competence - Product Knowledge
Thursday, April 3rd, 2008Customer Experience #10: An Introduction to Core Competencies
Thursday, March 13th, 2008Michael Byrne interviewed for Intruders.TV
Friday, November 16th, 2007Customer Experience Podcast #8: Adaptability
Tuesday, October 23rd, 2007« Previous Entries