core competence for sales

Customer Experience #17: Core Competence - Partners in Your Customers’ Preferred Direction

Thursday, June 19th, 2008

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This is the concluding part of Michael Byrne’s series of 8 podcasts on the Core Competencies for Sales. In this episode, we discuss what it means to be at the pinnacle of Sales Competence: Partners, with your Customers, in their Preferred Directon.
The key to […]

Customer Experience #16: Core Competence - Solve Your Customer’s Problem

Monday, June 9th, 2008

Customer Experience #15: Core Competence - Creating & Nurturing Connections between Stakeholders

Thursday, May 22nd, 2008

Customer Experience #14: Core Competence - Having Relevant Conversations

Thursday, May 15th, 2008

Customer Experience #13: Core Competence – Knowing What You Need to Know

Tuesday, May 6th, 2008

Customer Experience #12: Core Competence - Being Familiar with the Customer’s Standard Operating Procedures

Thursday, April 17th, 2008

Customer Experience #11: Core Competence - Product Knowledge

Thursday, April 3rd, 2008

Customer Experience #10: An Introduction to Core Competencies

Thursday, March 13th, 2008