Archive for June, 2008

Customer Experience #17: Core Competence - Partners in Your Customers’ Preferred Direction

Thursday, June 19th, 2008

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This is the concluding part of Michael Byrne’s series of 8 podcasts on the Core Competencies for Sales. In this episode, we discuss what it means to be at the pinnacle of Sales Competence: Partners, with your Customers, in their Preferred Directon.
The key to […]

Customer Experience #16: Core Competence - Solve Your Customer’s Problem

Monday, June 9th, 2008